and in an even blaming tone he told me, normally, if a guest has those kind of special requests they are happy to provide it but of course will charge for it..! Nearby restaurants include Gallo Nero (4-min walk), Ojo de Agua (4-min walk), and Higematsu (4-min walk). Excuse me. I will share your comments with our team. Very disappointed, Yvan H. Families - 06/10/2020 Confirmed reviews ALL. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Inmitten der Frankfurter Innenstadt, zwischen Tradition und Moderne, begrüßen wir Sie in unserem Restaurant Opéra. A private dining room is available and guests can also enjoy the outdoors and scenic views by dining on the terrace At Lili’s Bar, guests can enjoy the selection of cocktails or light meals from the restaurant. Linie U6 / U7 Alte Oper; Gleiche Adresse, andere Angebote. Sincerely, Steffen Opitz General Manager, Dear Suren H., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. Genießen Sie französische Lebensart bei einem luxuriösen Aufenthalt im Sofitel Frankfurt Opera. Spend relaxing days and nights in a refined ambience. Sincerely, Steffen Opitz General Manager, Bonjour dear Herwig V., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Steffen Opitz General Manager, Bonjour dear Marcel B., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sofitel Frankfurt Opera - Luxushotel - Lili's Bar. Darum arbeiten wir mit Landwirten aus der … Great hotel, horrible reception experience, Paul S. Families - 16/10/2020 Confirmed reviews ALL, Perfect stay, beautiful room, great breakfast, however the second time in a row very bad experience with the reception staff where they didnt know that room was paid, had to spend extra half an hour mixed with confusion. Philippe S. Business - 05/09/2020 Confirmed reviews ALL, Herwig Couples - 25/08/2020 Confirmed reviews ALL. French lifestyle floats like a touch of perfume through our elegant hotel. Aufgrund der aktuellen Lage schließen wir unsere Bar ab Montag den 2. MEHR ERFAHREN I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel itself is approximately 3 years old but still looks brand new and has … Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. | Website Design. Poetry on the ceiling, opulent pillars and an extravagant, Baroque-inspired design create a modern, romantic atmosphere in which you can enjoy your favorite cocktail with all your senses. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. We have intensified hygiene and prevention measures to ensure your safety. The timelessly elegant interior of the restaurant is a playful display of colors, shapes and traditions, and reflects the culinary philosophy of our cuisine: innovative and exquisite, but simple enough to make you feel at home. Sincerely, Steffen Opitz General Manager, Sehr geehrter Herr S., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Sofitel Frankfurt Opera die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As an Accor frequent traveler, I typically stay in midrange hotels like Novotel but even the Sofitel in NY isn't that great. Yes, Schönemann offers alfresco dining and French cuisine. Found this out at 1:30am. Sincerely, Steffen Opitz General Manager, Dear Dennis Marc H., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. Dieses Hotel auf Accorhotels.com oder auf der Markenwebseite in anderen Sprachen anzeigen . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Opernplatz 16 60313 frankfurt am main germany. Richard I. M. J. We are returning guests and have visited multiple times over the last 3 years. Die Hotelbar heißt Lili’s, das Restaurant Schönemann – eine Hommage an Goethes große Liebe Lili Schönemann. We looking forward to welcome you and your family back in Frankfurt. LILI´S. Hier können Sie erlesene Küche und zwanglosere Mahlzeiten … It is always a pleasure to receive positive feedback. I am sorry that your experience in regards to the reception and the communication about your add on stay did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. Asuman G. Couples - 19/10/2020 Confirmed reviews ALL. Yes, Schönemann offers alfresco dining and French cuisine. Wissen was los ist. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Namensgeberin für Restaurant und Bar A superlative Hotel with a very international team of employees, who are giving their … Sofitel Frankfurt Opera is home to the Bistronomique-concept Schönemann restaurant, which offers delicate and casual fare. I did mention to reception that they shoudl please not kick me out of my room in the morning as I have another reservation for the following day in the same room, hence I would remain anyway. Sofitel … The prime location by the Alte Oper is ideal for shopping in the elegant boutiques of Goethestraße. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The whole drama began.They didn’t show any empathy and just put me on a never ending stand by mode just for having a normal working hair dryer. Centrally located in Frankfurt’s main business district, the hotel is just a few minutes from the rail station and Old Town. It is always a pleasure to receive positive feedback. Ihre Meinung ist für uns daher von größtem Interesse. After 20 mins it turned out that they actually lied to me, and even if my hair got damaged from their own middle aged hairdryer, Im now the one who gets blamed?? K. Families - 17/08/2020 Confirmed reviews ALL, Very nice hotel in the heart of Frankfurt, Joe B. Facebook Lili’s Bar Staff is very efficient and available I have to mention that the swimming pool was not accessible for our 7 & 9y kids. Restaurants in der Nähe von Sofitel Frankfurt Opera Opernplatz 16, 60313 Frankfurt am Main, Hessen, Deutschland Lesen Sie Bewertungen zu Sofitel Frankfurt Opera. Modern French House on the First Row A beautiful five star House in a prime location of Frankfurt, Alte Oper! Bar. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. That didnt work and I was repeatedly interrupted during the mornign when I was on important calls. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The ALLSAFE label stands for our new cleanliness protocols and standards & ensures that they are adhered to in this hotel. It has a wonderful blend of old and new world and is just across the plaza from the Alte Oper and downtown business district. Werfen Sie einen Blick auf unser Menü! I will share your comments with our team. (Paying). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. WiFi is free, and this hotel also features a spa and an indoor pool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will share your comments with our team. Nice interior. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. To increase social distancing and help to stop spreading COVID-19, we will temporarily suspend our At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank the team for ensuring our comfort and adhering to the latest guidelines in respect of protocols during the ongoing COVID 19 pandemic. Sincerely, Steffen Opitz General Manager, Bonjour dear Paul S., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I will share your comments with our team. Hotel and rooms are great ! At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Schönemann bedeutet: unkomplizierte deutsche Küche mit französischem Akzent – und mit guten Produkten der Region. ?..Instead he will ask a hairsalon near by to borrow one.. After all those crazy making bs, they decided to kick me out w the police, simply because they couldn’t handle my justified criticism.. Dear Alexander Michael N., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. Die Goethestraße lockt mit edlen Boutiquen, das mondäne … Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and we are very happy to stay in Sofitel Frankfurt Opera. Allen gemein ist die Kombination aus gemütlicher Wohnkultur und moderner Atmosphäre. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We had a wonderful weekend in Frankfurt, and our stay at the Sofitel contributed much to it. I had to wait an whole hour to get a ridiculous bottle of water to my room after I already had an intense work out at the gym and while the room temp was 35 degrees inside! We had a fantastic dinner at the bar as all restaurants in Frankfurt were closed. © sofitel 2021. Restaurants near Sofitel Frankfurt Opera Opernplatz 16, 60313 Frankfurt, Hesse, Germany. Therefore, we would like to point out that in the public areas of our hotels, a mouth-nose protection must always be worn. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback. Breakfast is overpriced, B. Die Hotels der Marke Sofitel Hotels & Resorts setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Thank you for your support and understanding. Before arrival, you must confirm in writing that you are not on a tourist getaway. I can just warn anyone: Don’t book yourself in this narcissistic environment.. Accor group is well known for its narcissistic, french attitude.They let it out on their own guests! Das Sofitel Frankfurt Opera liegt im Herzen Frankfurts: am Opernplatz. Wait a mom.. Excellent service from the team on my first visit after the lockdown. But the ones in Berlin and Frankfurt are outstanding. All spacious rooms and suites are decorated in french style and has free WiFi, air conditioning, TV, desk and Sofitel MyBed, as well as a minibar. Speisen Sie auch auf der Terrasse mit malerischer Aussicht. Jahrhunderts. Hotel is in excellent condition, room is very large with a nice view to the park across, bed is amazing and the shower to die for. Sincerely, Steffen Opitz General Manager, Bonjour dear Fredrik S., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. Service is impeccable, the beds are fantastic and breakfast is the perfect way to start a day, Family M. Business - 18/08/2020 Confirmed reviews ALL, One of the best Hotel Beds we ever slept in. Sofitel Spa, pool and 24-hour Sofitel Fitness. and a very fine roomservice Breakfast.Thank You, See you again, Suren &. Ganz gleich, ob Sie feiern möchten oder entspannen: Bei dezenter Musik und Bar-Events sorgt das Lili’s Team für optimale Wohlfühlatmosphäre. I barely couldn’t breathe.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Restaurants near Sofitel Frankfurt Opera Opernplatz 16, 60313 Frankfurt, Hesse, Germany. Email: H8159@sofitel.com English See this hotel on Accorhotels.com or brand website in other languages : Select your language Français Deutsch Español Italiano Português (Brazil) Indonesia 日本語 Polski Русский 简体中文 Português Nederlands 한국어 Türkçe العربية ไทย Svenska Alte Oper ist nur wenige Minuten entfernt. Another 20 min of waiting.. And guess what..The new hairdryer came surprisingly without a cooling mode.. Btw. Sincerely, Steffen Opitz General Manager, Dear Asuman G., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. Tagsüber als Lounge, abends als klassische Bar, Donnerstags als Konzertlocation – immer erwarten Sie erstklassige Drinks, außergewöhnliche Cocktails und feines Bar-Food. It is always a pleasure to receive positive feedback. So, I got told that someone is already organizing another hairdryer. Werfen Sie einen Blick auf unser Menü! Unsere Philosophie ist es, Ihnen zu jeder Jahreszeit die besten und frischesten Produkte anzubieten. Die The Sofitel Frankfurt team took well care of us during the Corona time. Oder genießen Sie nachmittags beim „Le Gouter“ Kaffeespezialitäten und französische Pâtisserie. Very good stay, fantastic, central location, great amenities, great service. Main station, fair & airport are also nearby. Experience French Art de Vivre, tailor-made service & refined cuisine with regional accents in our 5 star superior hotel. It didn’t even include a cooling mode to dry my bleached hair. Now $225 (Was $̶2̶7̶7̶) on Tripadvisor: Sofitel Frankfurt Opera, Frankfurt. No AC! Ein legerer Gourmet-Salon unter Freunden, zentral gelegen bei der Alten Oper. Are there restaurants at or near Sofitel Frankfurt Opera? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Luxusliebhaber schätzen das Frühstück. Museumsufer, Römer & the New Old Town are also close by. E-Mail: H8159@sofitel.com. Sincerely, Steffen Opitz General Manager, Bonjour dear Richard M., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. Sehen Sie sich Angebote für Sofitel Frankfurt Opera an – mit vollständig erstattungsfähigen Preisen und kostenloser Stornierung. Fax: 0049 69 256695802 Das Sofitel Frankfurt Opera liegt im Herzen Frankfurts: am Opernplatz. Dieses Juwel der City bezaubert mit belebter Atmosphäre. U-Bahn. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Razvan Couples - 22/09/2020 Confirmed reviews ALL. Alte Oper is minutes away. Das Symbol französischer Eleganz im luxuriösen Gastgewerbe auf der ganzen Welt. I was totally dehydrated but they really didn’t care..Instead they made everything even more worse.. TV was not properly working Room was super loud when window was opened at night (due to overheated room), Walter S. Business - 03/10/2020 Confirmed reviews ALL. U-Bahn. Im Sofitel Frankfurt Opera erwartet Sie zudem das Restaurant Schönemann mit seinem Bistronomique-Konzept. Due to the current legal regulations, our hotel may only be booked for non-tourist guests until further notice. Das Restaurant Schönemann im Sofitel Frankfurt Opera bereichert die lokale Gastronomie um eine französisch-Frankfurter Facette. The staff is very polite and supportive. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Dennis H. Business - 23/08/2020 Confirmed reviews ALL, My favourite hotel in Frankfurt. Skyline Plaza: Entdecken Sie unsere Auswahl an exklusiven Shopping-Adressen und gönnen Sie sich in Frankfurt ruhig einmal etwas Schönes. Luxury-minded guests enjoy the breakfast. Play it as Trump and instead make her even pay for it ;) It was traumatizing how poorly they treated me..To have to wait hours in a sauna (my paid room) not knowing how long this will go on..That frustrating argument w the GM..and tha, he switched again and decided that he will now send someone to buy a new one. It is always a pleasure to receive positive feedback. The temp was so hot, it even broke some of my my hair! Hotel Sofitel Frankfurt Opera, Frankfurt am Main: 546 Bewertungen, 491 authentische Reisefotos und günstige Angebote für Hotel Sofitel Frankfurt Opera. Darüber hinaus weist dieses Hotel … 0049 69 2566950 The entire stay, they tried to drive me nuts, tried to give me a hard time.They made me wait for everything. The breakfast is way overpriced with 37,- Euro and quality of the Food is this not worth .
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